After very disappointing experiences over the past years a friend recommended Sarah-Jane. She listened, took time and it was imminent evident that it is not about selling the most expensive product, but putting the wishes and needs I had first. I felt valued, listened and what mattered to me most achieved. I was put at ease by being explained and shown the assessment picture of my eyes, knowing those are healthy and that I would get glasses my eyes actually need.

I was hesitant in going to an independent opticians, as I thought that the costs would be higher and there wouldn’t be a good selection of frames. But I didn’t need to fear. I was overwhelmed at the service I received from Sarah-Jane and her kind and friendly team. It really was the best eye examination that I have had. The selection of frames were fantastic and were surprisingly cheaper than I had expected. Thank you to all the team.

What a joy! So refreshing to receive personal service where the team genuinely care about you as an individual. Sarah-Jane & the team are friendly & welcoming, whilst remaining professional in their approach at all times. Sarah-Jane is extremely knowledgeable, thorough & her attention to detail is outstanding. I was also impressed with her level of patience when advising & assisting me in choosing the Colour & Style for my glasses.

Excellent customer service. The team are absolutely lovely, and have great attention to detail with prescriptions and advising on the best options for frames and lenses, I absolutely love my new specs! 5 stars and would absolutely recommend.

Sarah-Jane and all of the team are extremely friendly, professional and their customer service is always exceptional. They offer a huge array of styles and really take their time to help you choose the right glasses with absolutely no pressure… I appreciate, and value, the individual and welcoming service I always receive whether over the telephone or whilst at an appointment. Highly recommended and a real example of fantastic customer service!

First ever eye test for me and my 8 year old son. The staff were lovely, they made us feel very welcome and relaxed, the lady doing the test explained what was going to happen to both me and my son, we both felt at ease, she was very thorough, we could not fault a thing, I will be recommending them to family and friends!

My wife and I couldn’t have asked for such a friendly and professional service from Sarah-Jane, Karen, Paula & Caroline. From start to finish in choosing our new glasses they were a cut above the rest and this is from experience. And the dedication Sarah-Jane gives to our eye tests is amazing. You can be guaranteed superb service from the entire team.